FREQUENTLY ASKED QUESTIONS
Colors: | Pearl White, Fishy Silver, Bright Golden, Cool Grey, Dark Black, Almond Wood |
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Warranty: | 1-year limited warranty |
Voice: | Ability to access the Next Switchboard through the Next Home Alexa skill, or Google Actions to work with Google |
Software: | Free over the air software updates that happen automatically, using industry grade encryption |
Coming soon: | Home/Google Assistant with HomeKit |
Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:
- For any reason that you are unsatisfied with the product – we offer 100% refund. No Questions Asked.
- Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
- For returns, please email support@nexthome.co with the subject ‘Returns’ and include your order number, name and the reason for the return.
- Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid “lost packages” situations.
- When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
- If the refund is approved, then it will be processed and a credit will automatically be applied to customer’s credit card or original payment method shortly after.
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