FREQUENTLY ASKED QUESTIONS

Colors:

Pearl White, Fishy Silver, Bright Golden, Cool Grey, Dark Black, Almond Wood

Warranty:

1-year limited warranty

Voice:

Ability to access the Next Switchboard through the Next Home Alexa skill, or Google Actions to work with Google

Software:

Free over the air software updates that happen automatically, using industry grade encryption

Coming soon:

Home/Google Assistant with HomeKit

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

  • For any reason that you are unsatisfied with the product – we offer 100% refund. No Questions Asked.
  • Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
  • For returns, please email support@nexthome.co with the subject ‘Returns’ and include your order number, name and the reason for the return.
  • Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid “lost packages” situations.
  • When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer’s credit card or original payment method shortly after.